Refund Policy

Bottled Water Supplier – Refund Policy

1. Eligibility for Refunds:

  • Refunds are issued for products that are returned in accordance with our Return Policy.
  • Refunds will only be processed for items returned in their original condition, unused, and unopened.

2. Refund Process:

  • Approved returns will be refunded to the original payment method used during the purchase.
  • Refunds are processed within 7-10 business days after we receive and inspect the returned product.

3. Non-Refundable Items:

  • Shipping and handling charges are non-refundable unless the return is due to our error (e.g., wrong item shipped, defective product).
  • Any items that are not eligible for return will not be refunded.

4. Partial Refunds:

  • In some cases, only partial refunds are granted (if applicable):
    • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
    • Any item returned more than 14 days after delivery.

5. Contact Information:

  • For questions or assistance with your refund, please contact our customer service team.

By purchasing from our online store, you agree to our Return and Refund Policies. We strive to ensure your satisfaction and appreciate your business.